Terms and Conditions

WeChitr.com is owned by WeChitr Enterprises and the terms including “we”, “us” and “our” that are used on this website refers to WeChitr.com. Browsing through WeChitr.com or accessing the products and services on our website are subject to the below mentioned terms and conditions.

Therefore, please read all the terms and conditions carefully and to continue browsing to our website, you must agree to all the terms and conditions, which we keep on updating from time to time. If we add any new product or feature to the website, it is also subject to the terms and conditions. If you do not agree with the terms and condition, you we recommend you to do not access the website.

Online Store and Products

By agreeing to all the terms and conditions of our website, you denote that you are either at least the age of majority as declared by the law or you are the age of majority as declared by the law and have allowed your minor dependent to access our website.

  • You must not use any of our products for illegal purpose
  • You should not transmit any virus or any destructive code to our website

If you breach any of our terms and services, you will be immediately terminated from using our services and we may also take a legal action against you.

Precision of the Product

All the products on our website are only for illustrative purpose. We use all the modern tools to ensure that the color of the product is displayed on your screen accurately. However, because of the customized monitor settings, exact texture and color of the product might not get displayed on your screen. Therefore, the items may slightly vary as compared to the images shown on the screen. However, all the measurements of our products are accurate as we take all the measures to provide the best- quality products to our customer.

Third Party Websites and Content

WeChitr.com provides its customers the links to share the website content on Facebook and other third parties. However, these links are only for sharing and listing purpose and we are not responsible for the third party websites and their content that is listed on our website.

Pricing

We make full efforts to ensure that the prices that appear on our website are accurate and in case any pricing related error occurs for the product that you have ordered, you will be informed at the earliest. In case, we fail to contact you, we will cancel the order. If you cancel the order and have already paid for it, we will give you a full refund. Also, note that the prices of the product may vary from time to time. However, your already placed order would not be affected by these changes.

  • All the prices mentioned on our website are in Indian Rupees (INR) and does not include transaction fees and local taxes. You may have to pay additional charges on your order that may include import duties and taxes, custom, etc.
  • Irrespective of the price of the product, shipping within India is free for all the orders. If you wish to place an order outside India, you will have to pay additional delivery charges
  • Even if you select the ‘Cash on Delivery’ mode of payment, there will be no additional delivery charges

Errors and Inaccuracies

Unintentionally, there may be inaccurate information related to offers, product description, shipping charges, discounts, etc. available on our website. We hold the right to change, correct, edit or update any incorrect or misleading information at any point of time. We also reserve the right to cancel the order if any information related to the order placed is incorrect.

Delivery of Product

  • Cash on Delivery is not acceptable for customised orders as the payment has to be paid at the time of placing the order
  • When you place your order, the estimated delivery time will be displayed on your screen
  • You will also receive an auto- generated email or SMS confirmation or both within 24 hours of placing the order. The email will contain your order details like order ID, estimated delivery date and also the tracker to track your shipment
  • The delivery boy will attempt to deliver the product only twice to the customer’s address. Redirection to any other address will not be taken into consideration. If you fail to collect the product even in the 2nd attempt, the product will be send back to us. Also, we will deduct the delivery charges from your payment and will make the refund

Cancellation

  • We will not cancel any order after it has been processed
  • If you wish to cancel an order before processing, you can cancel it on our website. In case, you are unable to cancel the order online, you can get in touch with the customer care with 24 hours of placing your order

Return and Refund

  • If you do not like the product or the item is defected or has some quality issues, you can return the product to us. To know more about Return and Refund, please refer to the Return Policy
  • We will not take any responsibility for any damage or loss of the shipment if caused due to a natural disaster, shipper fault, riots, strikes, fire, national lockdown or any other reason that is beyond our control

Exchange Policy

  • We have no exchange policy
  • If the product received by you is damaged or has quality issues, you can send the product back to us within 15 working days of receiving the product and we will replace it
  • Discounted items or items on sale cannot be returned because of any reason
  • If you wish to exchange the product due to damage or quality issues, make sure that the product is unused and is returned in its original packing
  • We will provide a refund on damaged product only when we are unable to replace it

Billing and Account Information

We hold the right to cancel or refuse any order placed by our customers. Mainly, we may cancel high quantity orders purchased by a single individual from the same customer account, same billing/shipping address or same credit card. In such cases, it would be assumed that these orders are being placed by the resellers, dealers or even distributers. When we decide to cancel your order, we will notify you either through an email, SMS or a phone call.

User Comments, Compliments, Suggestions and Other Submissions

If we request you to send some submissions including comments, suggestions, creative ideas, proposals, or if you send the submissions on your own through email or postal mail, you agree that we have the right to use, edit, uploads, distribute, copy or translate your submissions. Also, we are under no such obligation of paying you compensation for any submission or to response to it.

If you leave any comment or suggestion on our website, we have the right to remove it in our sole discretion if we feel that the comment is offensive, threatening, unlawful, and obscene or violates any of our terms and conditions.

Intellectual Property Rights

All and any intellectual property rights connected with the products will be owned absolutely by the Company.

Law and Jurisdiction

These terms and conditions are formed as per the laws of India shall be followed without any conflict. Any dispute to these laws would be subject to the exclusive jurisdiction of the courts at Delhi.

Violation and Termination

You agree that WeChitr can, in its sole discretion and without any required notice can terminate your access to the website and can even block your future access if we feel that you have violated any of our policies or terms and conditions. If we terminate your use of any service, you will still be eligible to pay for any service that you have already ordered till the time of such termination.

If you have any queries, compliments or suggests, you can get in touch with the customer care team by calling us on +91-8595863834 or by sending an email on customer.care@wechitr.com